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If for some reason we are unable to write the paper, then you are entitled to get 100% money back. These reasons may include the unavailability of resources or the expertise.
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An unauthorized credit/debit card charge back after an order has been placed is known as friendly fraud or chargeback abuse, even if you are the owner of the card, it is theft and still fraud. We will dispute the chargeback with all the information regarding transaction we would have at our disposal and, as required, file a report with the applicable authorities and the credit/debit card company.
Original orders processed in error, with an improper address, wrong phone number, declined or expired card, etc. will be cancelled and require that a new order be initiated with the correct information.
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